News Flash

West Haven News

Posted on: May 18, 2021

Phase two of City Hall’s reopening starts May 24

West Haven Seal wide

WEST HAVEN, May 18, 2021 — Mayor Nancy R. Rossi will roll out phase two of City Hall’s reopening Monday, May 24, in accordance with state and local COVID-19 guidelines.

Phase two calls for the expanded reopening of City Hall for in-person appointments on the first and second floors to better serve residents, Rossi said.

Under phase two, City Hall will be open for business Monday through Friday by appointment only and limited to those floors.

For a first-floor appointment from 9:30 a.m. to 4 p.m. weekdays, residents can contact the Building Department, assessor’s office, tax office and city clerk’s office at

For the first-floor registrar of voters office, which operates part time, residents can make an appointment from 9:30 a.m. to noon Monday and Friday and from 9:30 a.m. to 2 p.m. Tuesday, Wednesday and Thursday by contacting thee office at

For a second-floor appointment from 9:30 a.m. to 4 p.m. weekdays, residents can contact the Health Department, Department of Human Resources and Personnel Department and the West Haven Community Development Administration, Probate Court and Youth and Family Services at

Appointments should be made by 3 p.m. the previous day.

Those unable to make an appointment inside City Hall can do business at the service windows outside the assessor’s and tax offices on the Campbell Avenue side of the building and the window outside the city clerk’s office on the Savin Avenue side.

To enter City Hall for an appointment, visitors must use the west entrance on the Savin Avenue side, wear face masks and show ID to the security guard, Health Director Maureen B. Lillis said.

Visitors must sign in with the guard, noting the time and location of the appointment, and sign out when business is done. They must also maintain social distancing, including staying 6 feet away from others, Lillis said.

Residents are encouraged to continue using online payments and the drop box at the 355 Main St. entrance of City Hall.

To request a free recycling bin, call the Department of Public Works at 203-937-3585. A staff member will leave a bin with the guard at the west entrance.

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